How-To Hub 

Welcome to the Ruckus Support How-To Hub!

The How-To Hub is a collection of videos, knowledge articles, and technical documentation created specifically to address the most common customer issues. Check back often as we add new content covering additional topics and products.

Select a product to begin browsing How-To topics:

ZoneDirector (ZD) Topics Ruckus Licensing Topics SmartZone (SZ/vSZ) Topics*

*coming soon

Upgrading ZoneDirector Firmware
Videos Knowledge Base Articles Technical Documentation
Upgrading ZoneDirector via the GUI ZoneDirector firmware upgrade in smart redundancy setup Ruckus ZoneDirector 10.2 Upgrade Guide
Upgrading ZoneDirector in Smart Redundancy Setup via GUI Firmware upgrade on ZoneDirector via WebUI
Upgrading ZoneDirector via the CLI How to upgrade the ZoneDirector firmware from CLI using TFTP

Recommended firmware and suggested upgrade path for ZoneDirector

Troubleshooting upgrade failure on ZoneDirector

Best Practices for ZoneDirector Firmware Upgrade

ZoneDirector is not responding after upgrade failure

For product support information and details on contacting the Support Team, go to

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