FAQ for Ruckus Wireless and Wired Product Warranties
Applicable To The Following Products
The Ruckus FlexMaster (FM) Management System is a fully-featured, intuitive, and complete, Linux-based managed service platform for configuration, fault detection, audit, performance management and optimization of hundreds of thousands of remote Smart Wi-Fi APs or Smart Wireless LANs (WLANs) from a single point. It provides a unique collection of automated and customized facilities not found in other management platforms such as an automated and customized super dashboard, trending reports and customized graphs, detailed client data for planning and troubleshooting and comprehensive events management.
Ruckus ICX Campus Switches The ICX® family of fixed form-factor switches works together to deliver a complete, scalable, and high-performance network solution that supports today’s demanding video, Unified Communications (UC), VDI, and mobile applications. They leverage the innovative Campus Fabric technology, which provides simplified network deployment and management, scale-out networking, and investment protection with the industry’s lowest total cost of ownership.
View Ruckus ICX Product Guide at this Link.
View Ruckus ICX FastIron End User License Agreement at this Link.
Ruckus ICX 7150 Switches
Ruckus ICX 7250 Switches
Ruckus ICX 7450 Switches
Ruckus ICX 7650 Switches
Ruckus ICX 7750 Switches
Ruckus ICX 7850 Switches
*EoL Ruckus ICX Switches found Here.
For Switch Technical Specifications and HW Installation Guide, choose model from list above (or see below), then Technical Documents on the right.
Ruckus SmartCell Insight (SCI) is the industry’s first Big Data Wi-Fi analytics and reporting engine purpose built to help service providers make informed business decisions regarding the operation of their Wi-Fi networks. It makes use of Big Data technology and storage innovations found in columnar database repositories, which greatly enhance the scale and performance of a system when used to process historical data.
SmartZone™ 100 (SZ-100) is the most scalable, resilient, and highest performing Wireless LAN controller within the Ruckus family of WLAN controllers for enterprises around the world. It manages up to 1,024 ZoneFlex Smart Wi-Fi access points, 2,000 WLANs, and 25,000 clients per device. Its unique SmartZone architecture allows the SZ-100 to be deployed in a 3+1 Active-Active cluster. With Active-Active clustering all members (up to 4) of a cluster will actively manage APs in the network, providing enhanced resiliency for high availability requirements. With clustering, the SZ-100 can manage up to 3,000 APs and 60,000 clients.
Smart licensing allows customers to manage all licensing needs online at https://support.ruckuswireless.com. With Smart licensing, customers have the ability to buy and assign licenses at a granular level down to 1 (one) AP license.
The SmartZone™ Data Plane appliance (SZ100-D) is a wireless LAN data plane appliance, that comes in physical form factor as a family of two products, first with 1Gbps and second with 10Gbps throughput support. Made to work seamlessly with Ruckus SmartZone network controllers, the SmartZone Data Plane appliance enables secure tunneled WLANs from Ruckus APs while minimizing CAPEX spending and maximizing Wi-Fi deployment flexibility and scale.
SZ100-D appliance benefits businesses that have leaner IT departments with limited virtualization expertise or that wish to further simplify deployments. Operators, ISPs and large enterprises can deploy the SZ100-D in a centralized data center with SmartZone network controllers, or at specific venues in a distributed topology. In addition, organizations have the flexibility to deploy SZ100-D at each of the tenant locations based on their requirements.
The Data Plane appliance brings multiple high value features, such as:
- High performance DHCP-server
- NAT (Network Address Translation)
- L3 Roaming
The SmartZone 300 (SZ300) Flagship Large Scale WLAN Controller is designed for Service Provider and Large Enterprises, which prefer to use appliances. The Carrier Grade platform supports N+1 Active/Active clustering, comprehensive integrated management functionality, high performance operations and flexibility to address many different implementation scenarios.
The SZ300 supports up to 10,000 AP and 100,000 Clients per unit and 30,000 AP and 300,000 Clients per 3+1 Active/Active Cluster, and runs SmartZone 3.5+ release firmware.
Ruckus Unleashed enables controller-less Wi-Fi architecture for small business environments with superior performance, lower costs and simplified management. Separate controllers and access point licenses are no longer needed, significantly reducing up-front costs. With a simplified web interface deploying Unleashed is very easy.
Ruckus Unleashed is custom-designed to help small business owners grow their business, deliver an excellent customer experience and manage costs while supporting Wi-Fi and a variety of mobile devices with minimal IT staff.
Unleashed access points have built-in controller capabilities, including user access controls, guest networking functions, advanced Wi-Fi security and traffic management. Smart Mesh is available on all but H320/R3xx model APs. As businesses grow to multiple sites or a larger scale deployment, Ruckus offers an easy migration path to controller based Wi-Fi, using the same Wi-Fi access point.
Ruckus Unleashed Multi-Site Manager (UMM) is a new NMS platform for Unleashed, ZoneDirector, P300 bridges. If you have Unleashed networks deployed across multiple small sites, Unleashed Multi-Site Manager is the one-stop solution for management, monitoring and reporting. It is a complete management platform that is intiuitive and easy to use. It enables Unleashed networks to be securely monitored and managed from anywhere in the world with a single sign-on.
Online Help - Admin Guide
Find common answers and participate in the Unleashed user group.
Note: The Virtual SmartCell Gateway (vSCG) has a new name: Virtual SmartZone (vSZ). Same product, new name.
The Ruckus Virtual SmartZone (vSZ) is an NFV-based and cloud-ready WLAN controller for service providers and enterprises ready to elevate their WLAN deployment to the next level of flexibility, resiliency, andscale. vSZ operates in two modes: Essentials and High-Capacity.
Enterprises will find that the Essentials mode (vSZ-E) delivers world-beating Wi-Fi performance in an incredibly easy to manage and cost-effective package that’s friendly to both virtualized and/or distributed environments.
Managed Service Providers deploying the High-Capacity mode (vSZ-H) in their data center will experience a scalable carrier-class Wi-Fi rollout brimming with unique service provider features ready to back up their service level agreements.
With simplicity and ease of use in mind, the RuckusZoneDirector 1200 is purpose-built to address the gap between standalone, feature-deficient access points (APs) that must be individually managed and the costly, complex high-end enterprise systems that are overkill for most small business environments.
The Ruckus ZoneDirector 1200 can be deployed and operated by non-wireless experts and installed quickly and easily. Any organization with limited IT staff and budget can create a robust and secure multimedia WLAN in a matter of minutes.
This controller is focused on small to medium enterprise business, which scales up to 150 AP’s, 4,000 client devices, and 256 WLANs. The ZD 1200 works with the ZoneFlex AP’s to deliver a highly reliable and easy to manage Wi-Fi network. The pay as you grow licensing system allows you to start with a standard license for 5 AP’s and grow to a maximum of 150 AP’s with a granularity of one AP license.
Looking for ZD5000, ZD3000, ZD1100 or ZD1000 resources? Please check EOL Products.
ZoneDirector 3000 Product Family
NOTE: ZoneDirector software upgrade is available only to the Premium Support or Software Upgrade Support customers with valid login credentials. If you are a Premium Support or Software Upgrade Support Customer, you can create a login credential Here.
Please read the Release Notes before deploying any new ZoneDirector software to be sure your current AP models are all supported.
Customers with 7962/7762/7025 model AP recommended release is 126.96.36.199.58, found Here.