Knowledge Base Articles
Browse Results: virtual SmartCell Gateway > Known Issues and Workarounds
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How to convert vSCG/SCG APs to Standalone or ZD managed
vSCG/SCG APs: Perform factory default and load new firmware image for Standalone or ZD management use -
vSCG Migration - v2.5.0.1 to v3.x
What steps can be followed to gracefully upgrade from vSCG v2.5.0.1 to v3.x -
vSCG channel blacklisting on AP via CLI
How to manually blacklist or whitelist the channels used by an AP controlled by a vSCG -
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down?
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down? -
Windows 8.1 clients are asking for proxy server credentials after entering 802.1x credentials
This article explains how to avoid an issue when the windows 8.1 clients ask for proxy credentials after the 802.1x authentication. -
Juniper switch/router DHCP option 43 for Ruckus controller managed APs
How to configure DHCP scope on Juniper switch/router for Ruckus controller managed APs -
Mobile devices are unable to associate to 802.1x EAP-TTLS WLANs
This article provides reasons for why mobile devices are unable to associate with 802.1x EAP-TTLS WLANs when PCs/laptops connect without issue. -
vSCG 3.0.3.0.628, ZD's- Do not use 192.168.50.0 subnet for APs
When using 192.168.50.0 subnet on vSCG 3.0.3.0.628 and ZD's, APs will not be able to connect. -
Restore SCG/vSCG if upgrade fails
If the upgrade fails on SCG/vSCG we can login to the cli mode and then restore it with the latest back up file if avalaible