Knowledge Base Articles
Browse Results: ZoneDirector 5000
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ZoneDirector is unresponsive/unable to power-up
ZoneDirector is not responding/powering up even when tried with different power source -
ZD5000/ZD3000/ZD1100 Official upgrade path for 9.6.2.0.13 MR2 firmware
ZD5000/ZD3000/ZD1100 Official upgrade path for 9.6.2.0.13 MR2 firmware -
Bose Sound Touch and portable audio systems fails to operate over Ruckus WLAN
Bose personal media players sound touch and sound touch portable music streaming issues occur when connected to Ruckus wireless equipment ,are unable to stream or identify music stations -
Swap Fan Modules on ZoneDirector5000
This article contains instructions for swapping the Fan Module on ZD5000 -
How to Activate Support Contracts
Article provides step by step guide to activate support contracts at the Ruckus Customer Support Portal -
How to download an entitlement file
Article provides step by step instructions on how to download an entitlement file. This is specially useful, if you have upgraded to 9.8.1 and above firmware. By downloading this file, the warning message on the controller's dashboard should go away. -
Factory reset procedure for ZoneDirector model ZD5000
Hard reset / Factory reset procedure for ZD5000