Knowledge Base Articles
Browse Results: ZoneDirector 3000 > Troubleshooting
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ZoneDirector is unresponsive/unable to power-up
ZoneDirector is not responding/powering up even when tried with different power source -
How to Activate Support Contracts
Article provides step by step guide to activate support contracts at the Ruckus Customer Support Portal -
How to download an entitlement file
Article provides step by step instructions on how to download an entitlement file. This is specially useful, if you have upgraded to 9.8.1 and above firmware. By downloading this file, the warning message on the controller's dashboard should go away. -
ZD 3K Guest WLAN when tunneling is activated the clients are unable to get DHCP IP
Zone-Director ZD-1100 configuration file is imported to a new Zone-Director 3k and WLAN tunneling is enabled the client is unable to obtain IP through DHCP -
Will R300 support mesh in 9.9/9.10
Will R300 support mesh in 9.9/9.10