Knowledge Base Articles

Browse Results: Knowledge Base

• LDAP authentication empty or no password 

  Customers may be able to authenticate against an LDAP server with the correct username and an empty password field.
  https://supportqa.ruckuswireless.com/answers/000001706
  Updated: "2014-01-11 Votes: 1

• I ordered a license upgrade but haven't seen anything yet

  Zone Director License File Request
  https://supportqa.ruckuswireless.com/answers/000001593
  Updated: "2014-01-11 Votes: 1

• Reset Support login

  https://supportqa.ruckuswireless.com/answers/000001960
  Updated: "2014-01-11 Votes: 0

• How to find a Ruckus Product part number

  https://supportqa.ruckuswireless.com/answers/000001926
  Updated: "2014-01-11 Votes: 0

• ZonePlanner Floor Plan Importing 

  How to import multiple floor plans into ZonePlanner Software for coverage mapping
  https://supportqa.ruckuswireless.com/answers/000001899
  Updated: "2014-01-11 Votes: 1

• How to Activate Support Contracts

  Article provides step by step guide to activate support contracts at the Ruckus Customer Support Portal
  https://supportqa.ruckuswireless.com/answers/000003120
  Updated: "2014-10-29 Votes: 0