Knowledge Base Articles
Browse Results: Troubleshooting
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ZD: Mesh enabled will grey out 802.1x port override setting.
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SZ-100: Can system be downgraded from SW 3.1 down to SW 3.0.4?
SZ-100: WebUI "upgrade" from 3.1 down to 3.0.4 can brick the system -
SSH into vSCG Enterprise controlled AP
SSH into vSCG controlled AP is handled at the GUI of the vSCG and the username and password is generally different from the vSCG credentials. The credentials can be modified in the GUI of the vSCG. -
802.1x EAP Authentication - Zone Director
802.1x EAP Authentication - Zone Director -
Troubleshooting STA IP connectivity issues
This article describes a few issues to check when troubleshooting IP connectivity issues for end user WiFi devices -
ZD1200 (and R710 AP) have different amperage PSUs incompatible with ZD1100
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How to optimize Apple "airplay" which is used by IOS devices
Customer wants to know if there is some comands on the ZD for improving the performance of IOS clients -
Enabling Packet Capture on AP from the controller
This article helps to enable OTA packet capture on the AP from the controller GUI. -
AP showing red on vSPOT because of incorrect PSK identity
Article explains how to fix AP on vSPOT shows as red due to incorrect PSK identity. -
How to solve an issue related with AP operating in reduced power mode.
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