Knowledge Base Articles
Browse Results: Troubleshooting > SmartCell Insight
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SCI Changing the Source Password for SCG
How to change the Source login credentials in SCI to match changes made in SCG -
SCI - Operational reports do not include SCG data
The customer has recently connected an SCG to an SCI host, however they are not receiving data from the SCG. This article describes how to enable the ap-sci command to have this data collected and submitted to SCI -
SCI - Latency reports are empty
This article describes in what circumstances SCI latency reports may not contain data -
SCI: How to add additional vSCG nodes in SCI that are in the same cluster?
SCI: How to add additional vSCG nodes in SCI that are in the same cluster? -
Restore SCG/vSCG if upgrade fails
If the upgrade fails on SCG/vSCG we can login to the cli mode and then restore it with the latest back up file if avalaible
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