Knowledge Base Articles
Browse Results: Troubleshooting > virtual SmartCell Gateway
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vSCG: How to load a patch ( .ksp) script to SCG / vSCG / SZ
These are steps to install a provided .KSP patch/upgrade script to SCG / vSCG / SZ -
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down?
VSCG: On a 3-node cluster configuration, what happens to the cluster if 2 of the nodes go down? -
Mobile devices are unable to associate to 802.1x EAP-TTLS WLANs
This article provides reasons for why mobile devices are unable to associate with 802.1x EAP-TTLS WLANs when PCs/laptops connect without issue. -
vSCG: RuckOS does not support Ruckus Vendor Specific 06 hex for DHCP Option 43
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vSCG 3.0.3.0.628, ZD's- Do not use 192.168.50.0 subnet for APs
When using 192.168.50.0 subnet on vSCG 3.0.3.0.628 and ZD's, APs will not be able to connect. -
Restore SCG/vSCG if upgrade fails
If the upgrade fails on SCG/vSCG we can login to the cli mode and then restore it with the latest back up file if avalaible -
How to change interface and DNS IP of vSCG?
Following article explains the steps on how to change the interface IP and DNS on vSCG -
vSCG_AP connectivity issue on ACL
I'm setting up the vSCG and starting to get the AP's connect to it. I've configured the AP (R600) to point to the vSCG but in the console of the vSCG it is saying: "model [R600] is not being upgraded with vSCG Enterprise AP firmware because of ACL setting." What am I missing. -
Captive portal redirection not working in vSCG
The wireless clients were able to get an IP address, however they are not able to get the redirection page when they open the web browser.
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