What can I do ensure reliable wireless service out of ZF2741 and ZF2942 APs?

Summary

This article explains what should be done to ensure reliable support out of ZF2741 and ZF2942 model APs which are old by now.

Question

What can I do ensure reliable wireless service out of ZF2741 and ZF2942 APs?

Customer Environment

ZoneDirector managed wireless network that uses ZF2741 and ZF2942 model APs

Root Cause

Insufficient memory and processing power to handle the load added by high demanding latest wireless clients and challenging RF/LAN environments.

Resolution

These models are already unsupported from ZoneDirector firmware version 9.8.x and above.

These models were supported from almost the beginning of ZoneDirector release to the enterprise market. If you would like to continue to operate on some of the more recent firmwares such as 9.4.x, 9.5.x, 9.6.x, and 9.7.x you must follow the best practices outline in the field notice (link below) to ensure reliable service.
https://support.ruckuswireless.com/documents/478-informational-field-notice-best-practices-guide/download

Article Number:
000003639

Updated:
November 14, 2014 04:28 AM (about 7 years ago)

Tags:
Performance, Firmware, Known Issues and Workarounds, ZoneDirector

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