If I am a Ruckus partner (VAR/Reseller) - how do I get access to Premium web content on the support site?

Summary

If I am a Ruckus partner (VAR/Reseller) - how do I get access to Premium web content on the support site?

Question

If I am a Ruckus partner (VAR/Reseller) - how do I get access to Premium web content on the support site?

Root Cause

Partners must access the support portal via the Partner portal to get Premium access

Resolution

Ruckus Partners who have already been approved to the BigDogs program should have a login to the Partner Portal (https://partners.ruckuswireless.com ) and have been give a special [partnername]@rwbigdog.com email address to use for the login. This information will have been provided in your welcome kit. 

If you would like to apply to become a Ruckus Partner - apply here.

The support portal can be access from inside the Partner portal and this will provide full Premium access including Knowledge Base and Downloads. 

User-added image

User-added image

Problems accessing the support portal? Open a case at https://support.ruckuswireless.com/problems

Article Number:
000002426

Updated:
January 11, 2014 01:46 PM (over 7 years ago)

Tags:
Website Issues

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