How to Register products through Support Site?

Question

How to Register products through Support Site?

Resolution

How to Register products through Support Site
 

Login to Support Portal: http://support.ruckuswireless.com/

If you don't have a web support account, you can get a free account. See 
https://support.ruckuswireless.com/answers/000002021 for details. 

After you log in you'll see the following link in the Tools area:

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https://support.ruckuswireless.com/programs/warranty_registration

They are two ways to register products

1. Manual Input- Manually enter product serial numbers

2. CSV Upload ? Upload .csv file got from ZoneDirector >> Administer >> Registration

User-added image


3. By inputting the SN# or manually uploading a CSV file, you are letting us know that you are now the owner of this product(s).  

NEW: If you register a product which still is under the limited 90-day Software warranty, this will also give you (first time only) access to our full Premium support services, including case management, software updates and upgrades. 


 

Article Number:
000002007

Updated:
January 11, 2014 01:57 PM (over 7 years ago)

Tags:
Website Issues, Ruckus Support Services

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0

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